Terms and Conditions

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Terms and Conditions

 

Welcome to SMWEARS ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website www.smwears.com and our services. By accessing our site or making a purchase, you agree to these Terms.

If you do not agree, please do not use our website or services.

 


Orders & Availability

  • All orders are subject to availability and confirmation.

  • We reserve the right to cancel or refuse any order at our discretion (e.g., due to stock issues or suspected fraud).

  • Once you place an order, you will receive a confirmation email or SMS.


Pricing & Payments

  • All prices are listed in PKR (Pakistani Rupees) and include applicable taxes.

  • We accept multiple payment methods including  e.g., COD, JazzCash, Bank Transfer, etc.].

  • Payment must be made in full before the product is shipped (unless Cash on Delivery is selected).


Shipping & Delivery

  • Orders are usually processed within 2-5 working days.

  • Delivery times may vary depending on your location and courier services.

  • We currently deliver to all major cities across Pakistan.


Return & Exchange Policy

We want you to love your purchase. However, please read our return conditions carefully:

✅ Eligible for Return:

  • Non-sale items that are unused, unwashed, and in original packaging can be returned or exchanged within 7 days of delivery.

  • Sale items are NOT eligible for return or exchange unless they are damaged upon delivery.

  • If a sale item is received damaged, you must notify us within 48 hours of delivery along with proof (photo/video) for return/exchange approval.

❌ Not Eligible for Return:

  • Worn, washed, or altered items.

  • Items returned after 7 days (for non-sale items).

  • Sale items without valid damage claim.

To request a return, contact us via WhatsApp or call at 0309-3639020.


Intellectual Property

All content on our website including logos, designs, photos, text, and branding is the intellectual property of SMWEARS and is protected under copyright laws. You may not copy or reproduce our content without permission.


Limitation of Liability

We are not liable for any indirect or accidental damages arising from use of our website or products. Our liability is limited to the amount paid by you for any product or service.


Privacy

Your personal information is safe with us and will only be used to process your orders and improve our services. Read our [Privacy Policy] for more details. (You can add this link later if you have a policy page)


Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with the updated date. Continued use of the website implies your acceptance of the updated Terms.


 Contact Information

If you have any questions or concerns, feel free to contact us:

📧 Email: smwearsofficial@gmail.com 
📞 Phone / WhatsApp: 0309-3639020
📍 Location: Rahim Yar Khan / Islamabad, Pakistan
🌐 Website: www.smwears.com


Would you also like a Privacy Policy or a separate Returns & Exchange Policy page written in Urdu for easier access for local customers?